{"id":2835,"date":"2025-03-01T08:36:17","date_gmt":"2025-03-01T05:36:17","guid":{"rendered":"https:\/\/krepsinionamai.lt\/pristatymo-ir-grazinimo-taisykles\/"},"modified":"2025-07-15T14:10:02","modified_gmt":"2025-07-15T14:10:02","slug":"pickup-delivery","status":"publish","type":"page","link":"https:\/\/krepsinionamai.lt\/en\/pickup-delivery\/","title":{"rendered":"Pickup &amp; Delivery"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>In Lithuania<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Important:<\/strong>&nbsp;If you do not receive confirmation emails after placing your order, please check your email spam\/junk folder.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Free Pickup<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can collect your order free of charge from the&nbsp;<strong>House of Basketball store<\/strong>&nbsp;at&nbsp;<strong>Santakos g. 11, Kaunas<\/strong>, after paying for your order in advance.<br>You will receive an email notification when your order is ready for pickup.<br><strong>Please note:<\/strong>&nbsp;Orders must be collected within&nbsp;<strong>7 days<\/strong>&nbsp;of receiving the notification.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Paid Delivery Options<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Delivery to Parcel Lockers (1\u20133 business days):<\/strong><br>Choose a self-service terminal after completing your payment.<br>You will receive an SMS with a pickup code once the parcel arrives.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>DPD Pickup Terminal:\n<ul class=\"wp-block-list\">\n<li>\u20ac3.50 \u2013 parcels up to 10 kg<\/li>\n\n\n\n<li>\u20ac5.00 \u2013 parcels from 10.01 kg to 31.5 kg<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Home Delivery by Courier (1\u20133 business days):<\/strong><br>Courier will contact you to arrange delivery time.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>DPD Courier Service:\n<ul class=\"wp-block-list\">\n<li>\u20ac4.50 \u2013 parcels up to 5 kg<\/li>\n\n\n\n<li>\u20ac6.50 \u2013 parcels from 5.01 kg to 20 kg<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Free Delivery to Parcel Terminal or Home:<\/strong><br>Available for orders&nbsp;<strong>over \u20ac50<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders are processed within&nbsp;<strong>24 hours<\/strong>&nbsp;and shipped on the&nbsp;<strong>next business day<\/strong>&nbsp;after full payment is received and a confirmation email is sent.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>International Shipping<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping outside Lithuania and\/or the EU Customs Union may incur import duties and taxes.<br>The&nbsp;<strong>buyer is responsible<\/strong>&nbsp;for all applicable fees, including import, customs, VAT, and others if applied.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For any pickup or delivery questions, please contact us at:<br>\ud83d\udce7&nbsp;<a href=\"mailto:info@krepsinionamai.lt\"><strong>info@krepsinionamai.lt<\/strong><\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Returns &amp; Exchanges<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Return Conditions<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items must be\u00a0<strong>unused<\/strong>,\u00a0<strong>unwashed<\/strong>,\u00a0<strong>undamaged<\/strong>, and in\u00a0<strong>original condition<\/strong>\u00a0(with tags and protective packaging intact).<\/li>\n\n\n\n<li>Returns must include a\u00a0<strong>copy of the purchase receipt<\/strong>\u00a0and a\u00a0<strong>completed return form<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Returns that&nbsp;<strong>do not meet these conditions<\/strong>&nbsp;will not be accepted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udccd&nbsp;<strong>Return Address:<\/strong><br>House of Basketball,&nbsp;<strong>Santakos g. 11, LT-44279 Kaunas<\/strong><br>Working hours:&nbsp;<strong>Tue\u2013Fri 10:00\u201317:00<\/strong>&nbsp;(lunch break 12:00\u201313:00)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The seller reserves the right to reject returns that do not comply with return policy requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Defective or Incorrect Items<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you received the wrong item or a defective product, we will replace it with the correct one.<br>If a replacement is unavailable, we will refund the&nbsp;<strong>full item price and delivery cost<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Non-Returnable Items<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Personalized items (with custom buyer text)<\/li>\n\n\n\n<li>Underwear, bodysuits, face masks, and socks<br>(as per Lithuanian Civil Code Article 6.228-10)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Return Period<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may return any item within&nbsp;<strong>14 days<\/strong>&nbsp;of delivery.<br>If the item does not meet expectations, you can request a return within this period.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How to Return an Order<\/strong><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Complete the\u00a0<strong>return form<\/strong>.<\/li>\n\n\n\n<li>Return the item via courier or bring it to our store at:\n<ul class=\"wp-block-list\">\n<li><strong>Santakos g. 11, LT-44279 Kaunas (V\u0161\u012e &#8220;Krep\u0161inio namai&#8221;)<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Return Shipping Fees<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The&nbsp;<strong>buyer covers all return shipping fees<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Refund Timeline<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once we receive your returned items, we will process your refund within&nbsp;<strong>14 business days<\/strong>.<br>Refund times may vary depending on your bank or credit provider.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In Lithuania Important:&nbsp;If you do not receive confirmation emails after placing your order, please check your email spam\/junk folder. Free Pickup You can collect your order free of charge from the&nbsp;House of Basketball store&nbsp;at&nbsp;Santakos g. 11, Kaunas, after paying for your order in advance.You will receive an email notification when your order is ready for [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-container.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2835","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pickup &amp; Delivery - Krep\u0161inio namai<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/krepsinionamai.lt\/en\/pickup-delivery\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pickup &amp; Delivery - Krep\u0161inio namai\" \/>\n<meta property=\"og:description\" content=\"In Lithuania Important:&nbsp;If you do not receive confirmation emails after placing your order, please check your email spam\/junk folder. 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